Indian Railway Rules: General tickets booked through the UTS app, will you get a refund on cancellation, know..

There are long queues for train tickets at the railway station. Indian Railways is taking several steps to reduce these queues. One of these is the UTS App. Yes, the railways have launched the UTS app so that passengers do not face any problems in getting general tickets and platform tickets.

General and platform tickets are booked in a few minutes through the UTS app. Many passengers have a question about UTS whether they get a refund on cancelling general ticket booking through it. Come, let us answer this.

Will you get a refund?
According to the official website of Indian Railways, passengers can cancel online tickets in any situation. At the same time, there are some conditions for offline i.e. paper ticket cancellation. If you have booked a ticket from the UTS app and have not printed it from the kiosk machine present at the station, then you can easily cancel it.

On the other hand, if you have taken a printout from the kiosk machine, then you will have to cancel the ticket by visiting the UTS counter within an hour. In both these situations, passengers do not get a refund. This refund is not in cash but is added on as a top-up in the UTS Wallet of the passengers. If it does not come in the wallet, it is deposited in the bank account.

How to book a ticket from the UTS App
Go to the UTS App and log in with the help of a mobile number.

Now to book a ticket, you have to select the departure station and destination station.

After this, the option of getting a fare has to be selected.

Now you have to make the payment. You can make payments through UPI or the UTS app.

After the payment is successful, the ticket will be shown to you.

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